Hotel loyalty guide

Accor Live Limitless (ALL)

Earn Reward and Status Points across Accor’s luxury-to-economy brands with cash-like redemptions and lifestyle perks.

  • Hotel Loyalty
  • Free Breakfast
  • Suite Upgrades

Program footprint

Diamond

Plan your stays to layer elite benefits, smart points earning, and co-branded card perks for outsized travel value.

Overview

Accor Live Limitless (ALL) is Accor’s global loyalty program rewarding hotel, dining, and lifestyle spend across brands like Raffles, Sofitel, Pullman, and ibis.

  • Earn both Reward Points and Status Points on stays, dining, and events.
  • Redeem with a fixed cash value: 2,000 equals €40.
  • Lifestyle partnerships unlock VIP access to concerts, sports, and cultural events.
  • Accor Plus provides accelerated earn and dining benefits.

The program’s cash-equivalent redemption structure keeps point values predictable with no blackout dates.

Guest enjoying a chic hotel lobby within the Accor portfolio

Status levels

Elite benefits by tier

Elite benefits comparison across loyalty tiers
BenefitMemberSilverGoldPlatinumDiamond
Stay requirement
Join program10 nights / 2,000 Status Points30 nights / 7,000 Status Points60 nights / 14,000 Status Points26,000 Status Points
Reward Point bonus

Earn rates vary by brand category with incremental elite bonuses on top of base earn.

Base earn by brand+20% bonus+30% bonus+50% bonus+75% bonus
Upgrades
Member rates & Wi-FiLate checkout (subject to availability)Room upgrades when availableSuites where availableSuites where available
Lounge access
Not includedNot includedNot includedIncluded where lounges existIncluded where lounges exist
Breakfast benefit
Not includedNot includedNot includedComplimentary at select brandsComplimentary at select brands
Guaranteed availability
Not includedNot included72-hour guarantee48-hour guarantee48-hour guarantee
Signature perks
Earn points on stays & diningWelcome drinkEarly check-in / late checkoutVIP experiences & suite upgradesDedicated service line + weekend night

Diamond status unlocks a complimentary weekend night, dining credits, and a dedicated support line.

Earning points

  • Earn Reward & Status Points on room rate, taxes, dining, spa, and event spend.
  • Luxury brands earn 25 Reward Points per €10; midscale 12.5; economy 10.
  • Earn points via Accor Plus dining and partner airlines

Redeeming points

  • Redeem at a fixed rate: 2,000 Reward Points = €40 toward eligible charges.
  • Use points to pay for stays, dining, spa services, and room upgrades with no blackout dates.
  • Access experiences, concerts, sports events, and partner redemptions including airlines and car rentals.
  • Combine cash + points at checkout to stretch balances for longer stays.

Co-branded cards

  • Regional Accor credit cards in select markets

No co-branded card in India yet.

Membership policies

  • Program is free to join; elite status is earned via stays and Status Points.
  • Accor Plus membership (paid) boosts dining discounts and points earning in Asia Pacific.
  • Accor Plus membership (paid) also give 2 Buy One Get One Nights.